The TRUSTe Team
Management
Fran Maier
Chief Executive Officer
Fran Maier is the CEO of TRUSTe, the leading trustmark and recognized authority on Internet trust and privacy. Fran brings 15 years of experience building consumer brands and enhancing consumer trust online.
Since Fran joined TRUSTe in 2001, the company has grown to certify more than 3000 Web sites, including Microsoft, eBay, Facebook, Apple, the NFL, and AT&T. Under her leadership TRUSTe has expanded its privacy services from Web site privacy certification to email and downloadable software, and strengthened its compliance-monitoring services and dispute-resolution platforms. In 2008, she led TRUSTe's board and management through the transition from non-profit industry association to for-profit service-provider, raising significant capital from Accel Partners.
As a co-founder of Match.com, she established credibility, safety, and trust in online dating, making Match.com the leading online dating service. In executive marketing roles at Women.com and Kmart's BlueLight.com subsidiary, Fran both established new start-up online brands and brought blue-chip offline brands onto the Internet.
Fran speaks widely on the issues of online privacy, security, and trust. She's appeared before the Federal Trade Commission and the US Department of Commerce, and testified before the U.S. House of Representatives Subcommittee on Commerce, Trade, and Consumer Protection.
She holds a BA and MBA from Stanford University and lives in Alameda, CA with her husband and two sons.
Chris Russell
Chief Operations Officer
Chris Russell brings 20 years of experience leading key growth initiatives for information technology and web-based service companies. Chris has extensive experience in strategy, brand development, sales acceleration and service delivery. He has served as a senior executive and advisor to highly innovative and successful growth-stage companies, including WageWorks and ArcSight, and also launched Oracle Corporation's On Demand business. While at Oracle, Chris was division president of Business OnLine and senior vice president of Marketing for Industry Verticals, and served on the executive team that grew Oracle Consulting from 900 to 17,000 staff. Earlier in his career, he was a management consultant at Booz Allen and a CPA at Ernst & Young.
As COO, Chris drives TRUSTe's growth initiatives through his leadership of product management, marketing, sales and client services. He's also helped attract the capital and talent to further the company's mission of enabling deeper levels of online trust. Under Chris's leadership, the company will extend into new online privacy sectors to provide Internet users and consumers a higher level of service and confidence.
Chris holds a BA in Accounting from the University of Washington and an MBA with Honors from the University of Chicago.
Maureen Cooney
Chief Privacy Officer and Vice President for Public Policy
Maureen has distinguished herself in the industry through decades of work in both the public and private sectors. Most notably, she headed the Privacy Office at the Department of Homeland Security, serving as the highest-ranking privacy official in the United States Government. In this position, she testified on many occasions before Congress and is often sought out by both government and businesses on privacy and information-security policy and operational issues. Before that, Maureen served in legal, risk-management, and privacy policy positions in the government, giving her broad knowledge of domestic and international financial services, consumer protection and national security issues. In the private sector, she practiced law, served as a senior advisor at the Center for Information Policy Leadership (affiliated with Hunton & Williams), and consulted on privacy management issues as a principal of The Federal Group, a business consulting and government relations firm in Washington, D.C.
Maureen was recognized as one of the "top 25 privacy experts" in her field by ComputerWorld Magazine in their most recent annual survey of Fortune-ranked companies, and has been noted by USA Chambers 2008 as a leader in the field of privacy law. She is a Certified Information Privacy Professional (CIPP), including Government privacy certification with the International Association of Privacy Professionals.
Joan Pashon
Chief of Administration
Joan is responsible for TRUSTe's financial affairs and human relations. Previously she was director of finance and administration at BrightMail and Bluelight. Before that, she held various positions with Amfac and WorldCom, leaving as assistant controller. Joan has a BA in Business Administration from Grand View College.
Kevin Trilli
Vice President of Product Management
Prior to TRUSTe, Kevin founded AssertID, a technology company that provides identity- and age-verification services for social networks. Previously, Kevin spent eight years at VeriSign, including as director of product management for the SSL, authentication and security services business units. Kevin holds multiple patents and patent applications in online identity.
Before joining the Internet industry, Kevin held positions in the semiconductor and chemical industries in product management, product development, engineering and operations.
Kevin has a Masters of Science in Management from the Stanford Graduate School of Business, where he is a Sloan Fellow. Kevin also holds a Bachelors of Science in Chemical Engineering from the University of Illinois at Urbana-Champaign, where he concurrently served as a lab administrator for the University Computer Services Organization.
Iain Mulholland
Chief Technical Officer and Vice President, Engineering
Prior to TRUSTe Iain was the CEO and co-founder of Haute Secure, a leader in the content reputation and malware detection spaces, which TRUSTe acquired in early 2009. Previously, Iain was the security strategist and manager of the Microsoft Security Response Center, and the architect behind both Microsoft's industry-leading monthly security bulletin and the company's patch-release process often referred to as "Patch Tuesday." Before joining Microsoft, Iain was a consultant in the defense and government sectors with a focus on secure systems architecture both in the United Kingdom and Australia. Iain served seven years as an officer in the Commando Forces of the British Armed Services, latterly in the Intelligence, Surveillance, Target Acquisition and Reconnaissance (ISTAR) domain. Iain is a graduate of the Royal Military Academy Sandhurst, England.
James Arra
Vice President of Sales
James brings more than 20 years of high-tech sales experience to TRUSTe. Throughout his career, James has proven his ability to accelerate revenue growth at startup and pre-IPO companies. He’s held sales leadership positions at early-stage companies including Vontu (acquired by Symantec), Rearden Commerce and FreeMarkets (IPO and subsequently merged with Ariba).
Prior to joining TRUSTe, James led the Worldwide Territory and Channel sales teams at Vontu, where his teams grew Vontu’s SMB business more than 300% over a two-year period. Prior to Vontu, James was VP and General Manager of the High-Tech, Oil & Gas, and Retail Business Groups at FreeMarkets. James joined FreeMarkets pre-IPO and contributed to the company’s growth from $16M to more than $180M. James holds a Bachelor of Science degree in Electrical Engineering and a minor in Quantitative Economics and Decision Theory.
John P. Tomaszewski
General Counsel
As TRUSTe's Vice President of Policy and Compliance, John ensures that the organization's online safety programs are built on a strong legal framework. He makes certain that enforcement and compliance efforts are thorough, transparent and defensible.
Prior to joining TRUSTe, John served as chief privacy officer of CheckFree Corporation and provided trust-model consulting through his private practice. He frequently lectures on public key infrastructure (PKI) and secure e-commerce. John graduated from St. Mary's University School of Law in San Antonio, Texas, where he was the solicitations editor of the Law Journal. He completed his undergraduate work at the University of Texas, Austin.
Board of Directors
Andrew Braccia
Accel Partners
Fran Maier
Chief Executive Officer
TRUSTe
Theresia Gouw Ranzetta
Accel Partners
Advisory Council
Sharon Anolik
Director of Corporate Compliance & Ethics and Chief Privacy Official, Blue Shield of California
Fred Cate
Distinguished Professor of Law and Director at the Center for Applied Cybersecurity Research, Indiana University
Dean Forbes
Senior Director, Global Privacy, Schering-Plough
Chris Hoofnagle
Director, Information Privacy Programs, Berkeley Center for Law & Technology
Chris Kelly
Chief Privacy Officer & Head of Global Public Policy, Facebook
Barbara Lawler
Chief Privacy Officer, CIPP, CHP Legal & Compliance, Intuit
Diane McDade
Director, Policy and Trustworthy Computing, Microsoft
George Pappachen
Chief Privacy Officer, Kantar Group/WPP
Scott Shipman
Senior Counsel, eBay
Orson Swindle
Senior Policy Advisor and Chair, Security Initiatives, Centre for Information Policy Leadership
Anne Toth
Vice President, Policy, Yahoo!
Paul Zaengle
Senior Director of e-commerce, Columbia Sportswear
Anna Zornosa
Executive Vice President and General Manager, The Cobalt Group, Dealix Division
