Consumer Privacy

Watchdog Dispute Resolution Program

Holding TRUSTe Clients to Higher Online Privacy Standards

At TRUSTe, we hold our clients to industry-leading online privacy standards. TRUSTe does everything possible to help our client Websites protect the privacy of your personal information, but we also rely on your vigilance. We back up the integrity of our seal programs with our online Watchdog Dispute Resolution program, which lets users hold TRUSTe clients accountable.

TRUSTe’s Watchdog Dispute Resolution Form is an online tool that lets you report violations of posted privacy statements and specific online privacy issues that pertain to TRUSTe clients Websites. TRUSTe investigates all eligible complaints and mediates solutions between users and Websites.

Before you complete the Watchdog Dispute Resolution Form, please follow these steps:

Confirm that the Website in question is a TRUSTe client
Verify that the complaint is a privacy matter relating to a TRUSTe client Website
Contact the TRUSTe client Website first

If the TRUSTe member does not resolve your complaint quickly and satisfactorily, TRUSTe will review your Watchdog complaint, make sure it’s eligible and mediate a solution.

Read more details about TRUSTe’s Watchdog Dispute Resolution process.

Fill out the Watchdog Dispute Resolution form.