Watchdog Report for April 2006
Total Watchdog disputes received for the month: |
265 |
Total Watchdog disputes received concerning valid TRUSTe sites: |
252 |
Total privacy related Watchdog disputes received concerning valid TRUSTe sites: |
238 |
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Total Watchdog complaints that were closed for the month: |
265 |
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Privacy Related Issues Resolved in April: |
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Undefined |
55 |
|
Unable to Unsubscribe |
31 |
|
Received email spam |
1 |
|
Email sent without permission |
1 |
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Unwanted email |
2 |
|
Excessive email |
1 |
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Felt PII was Shared Improperly |
1 |
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Unable to change personal information |
6 |
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Unable to close account |
21 |
|
Unauthorized use of TRUSTe seal |
1 |
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Phishing |
9 |
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Spyware |
2 |
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Unable to contact licensee |
2 |
|
Transactional/Monetary/Billing |
33 |
|
Account Access/Account Creation/Password Issue |
53 |
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Network Advertising Initiative (NAI) related disputes |
2 |
|
Public Abuse |
18 |
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Other |
20 |
|
Emails sent by non-TRUSTe web site |
6 |
Resolution of Watchdogs (Closed)
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Action taken without TRUSTe involvement |
1 |
|
Duplicate of open complaint |
3 |
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Invalid complainant email |
4 |
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Licensee deactivated |
1 |
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No consumer response |
11 |
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No action required |
3 |
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No changes required |
1 |
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Non-privacy issue |
195 |
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PII deleted and/or account closed |
18 |
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Legal exemption/TOS violation |
4 |
|
Unsubscribed |
24 |