Watchdog Report for August 2006
Total Watchdog disputes received for the month:
|
281 |
Total Watchdog disputes received concerning valid TRUSTe sites:
|
281 |
Total privacy related Watchdog disputes received concerning valid
TRUSTe sites:
|
243 |
|
|
|
Total Watchdog complaints that were closed for the month:
|
257 |
|
|
|
Privacy Related Issues
Resolved in August:
|
|
Undefined
|
39 |
|
Unable
to Unsubscribe |
30 |
|
Received
email spam |
5 |
|
Email
sent without permission |
11 |
|
Unwanted
email |
1 |
|
Excessive
Email |
1 |
|
Felt
PII was Shared Improperly |
6 |
|
Unable to change personal
information |
7 |
|
Unable to close account |
28 |
|
Phishing |
6 |
|
Spyware/Software |
6 |
|
Unable to contact licensee |
1 |
|
Network
Advertising Initiative (NAI) related disputes |
3 |
|
Unauthorized Profile with
My Information |
1 |
|
Transactional/Monetary/Billing |
34 |
|
Account Access/Account
Creation/Password Issue |
64 |
|
Public Abuse |
14 |
|
Emails sent by non-TRUSTe
web site |
1 |
|
Children's Information
(under 13) |
2 |
|
Other |
21 |
Resolution of Watchdogs (Closed)
|
Consumer
withdrawal of complaint |
1 |
|
Action
taken without TRUSTe Involvement |
3 |
|
Duplicate
of open complaint |
5 |
|
Invalid
complainant email |
4 |
|
No
consumer response |
27 |
|
No changes
required |
3 |
|
Non-privacy
issue |
175 |
|
PII
deleted and/or account closed |
21 |
|
Legal
exemption/TOS violation |
5 |
|
No Action |
1 |
|
Unsubscribed |
12 |