Watchdog Report for August 2007

 

Total Watchdog disputes received for the month: 

282

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

145

 

Total Watchdog complaints that were closed for the month: 

246

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 24

Email sent without permission

 36

Shared personal information

26

Unable to close account

26

Unwanted email

3

Unable to contact licensee

3

Unauthorized Profile with My Information

27

TOTAL

145

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

8

Changes required to the Site

1

Consumer withdrawal of complaint

4

Duplicate of open complaint

4

No action

1

Non-privacy issue

63

No changes required

29

No consumer response

37

PII deleted and/or Account closed

18

Unsubscribed

12

Permission not granted

69

TOTAL

246