Watchdog Report for December 2005
Total Watchdog disputes received for the month: |
312 |
Total Watchdog disputes received concerning valid TRUSTe sites: |
287 |
Total privacy related Watchdog disputes received concerning valid TRUSTe sites: |
274 |
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Total Watchdog complaints that were closed for the month: |
312 |
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Privacy Related Issues Resolved in December: |
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Undefined |
44 |
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Unable to Unsubscribe |
28 |
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Felt PII was Shared Improperly |
6 |
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Unable to change personal information |
5 |
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Violated privacy policy |
1 |
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Received email spam |
1 |
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Unable to close account |
17 |
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Email sent without permission |
1 |
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Unwanted email |
2 |
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Phishing |
4 |
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Spyware |
8 |
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Unable to contact licensee |
1 |
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Transactional/Monetary/Billing |
41 |
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Account Access/Account Creation/Password Issue |
52 |
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Unauthorized Profile with My Information |
4 |
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Network Advertising Initiative (NAI) related disputes |
66 |
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Public Abuse |
14 |
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Other |
17 |
Resolution of Watchdogs (Closed)
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Action taken without TRUSTe involvement |
1 |
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Consumer withdrawal of complaint |
2 |
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No changes required to the Site |
1 |
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Duplicate of open complaint |
1 |
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Invalid complainant email |
2 |
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Licensee deactivated |
1 |
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No consumer response |
7 |
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No action required |
21 |
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Non-privacy issue |
232 |
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PII deleted and/or account closed |
16 |
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Legal exemption/TOS violation |
5 |
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Unsubscribed |
23 |