Watchdog Report for December 2007

 

Total Watchdog disputes received for the month: 

307

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

144

 

Total Watchdog complaints that were closed for the month: 

233

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

26

Email sent without permission

32

Shared personal information

29

Unable to close account

29

Unwanted email

1

Unable to contact licensee

7

Unauthorized Profile with My Information

20

TOTAL

144

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

10

Consumer withdrawal of complaint

2

Non-privacy issue

82

No consumer response

20

PII deleted and/or Account closed

14

Unsubscribed

4

Consumer Education

22

Permission not granted

79

TOTAL

233