Watchdog Report for February 2008

 

Total Watchdog disputes received for the month: 

355

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

171

 

Total Watchdog complaints that were closed for the month: 

265

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

26

Email sent without permission

46

Shared personal information

37

Unable to close account

19

Unable to contact licensee

10

Unauthorized Profile with My Information

33

TOTAL

171

 

 

Resolution of Watchdogs (Closed)

 

Consumer withdrawal of complaint

4

Duplicate of open complaint

7

Non-privacy issue

87

No consumer response

18

PII deleted and/or Account closed

19

Unsubscribed

9

Consumer Education

17

Permission not granted

104

TOTAL

265