Watchdog Report for January 2006
Total Watchdog disputes received for the month: |
288 |
Total Watchdog disputes received concerning valid TRUSTe sites: |
274 |
Total privacy related Watchdog disputes received concerning valid TRUSTe sites: |
250 |
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Total Watchdog complaints that were closed for the month: |
288 |
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Privacy Related Issues Resolved in January: |
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Undefined |
49 |
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Unable to Unsubscribe |
32 |
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Felt PII was Shared Improperly |
5 |
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Unable to change personal information |
7 |
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Unable to close account |
27 |
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Unauthorized use of TRUSTe seal |
1 |
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Children's Information (under 13) |
1 |
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Email sent without permission |
1 |
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Unwanted email |
3 |
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Phishing |
5 |
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Spyware |
4 |
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Unable to contact licensee |
1 |
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Transactional/Monetary/Billing |
36 |
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Account Access/Account Creation/Password Issue |
54 |
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Unauthorized Profile with My Information |
2 |
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Network Advertising Initiative (NAI) related disputes |
5 |
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Public Abuse |
19 |
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Other |
36 |
Resolution of Watchdogs (Closed)
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Action taken without TRUSTe involvement |
3 |
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Duplicate of open complaint |
1 |
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Invalid complainant email |
9 |
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No consumer response |
21 |
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No action required |
13 |
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Non-privacy issue |
191 |
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PII deleted and/or account closed |
11 |
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Legal exemption/TOS violation |
21 |
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Trademark investigated |
2 |
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Unsubscribed |
16 |