Watchdog Report for January 2007

 

Total Watchdog disputes received for the month: 

250

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

112

 

Total Watchdog complaints that were closed for the month: 

101

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 32

Email sent without permission

 12

Shared personal information

18

Unable to close account

31

Unable to contact licensee

7

Unauthorized Profile with My Information

12

Total

112

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

12

Consumer withdrawal of complaint

2

No consumer response 

2

No changes required

2

Non-privacy issue

53

PII deleted and/or account closed 

5

No Action

5

Unsubscribed

16

Duplicate of open complaint

3

Permission not granted

1

Total

101