Watchdog Report for January
2008
Total Watchdog disputes received for the month:
|
342 |
Total licensee
complaints filed during period - privacy related (TRUSTe Diagnosis)
|
164 |
|
|
|
Total Watchdog complaints that were closed for the month:
|
270 |
|
|
|
Privacy
related issues: TRUSTe Diagnosis
|
|
|
Unable to Unsubscribe |
23 |
|
Email sent without permission |
48 |
|
Shared personal information |
31 |
|
Unable to close account |
20 |
|
Unable to contact licensee |
10 |
|
Unauthorized
Profile with My Information |
32 |
|
TOTAL |
164 |
Resolution of Watchdogs (Closed)
|
Invalid
complainant email |
2 |
|
Changes
required to the Site |
2 |
|
Consumer
withdrawal of complaint |
4 |
|
Duplicate
of open complaint |
6 |
|
Non-privacy
issue |
101 |
|
No
consumer response |
14 |
|
|
18 |
|
Unsubscribed |
13 |
|
Consumer
Education |
24 |
|
Permission
not granted |
85 |
|
Licensee
deactivated |
1 |
|
TOTAL |
270 |