Watchdog Report for July 2005

 

Total Watchdog disputes received for the month: 

396

Total Watchdog disputes received concerning valid TRUSTe sites:

196

Total privacy related Watchdog disputes received concerning valid TRUSTe sites:

176

 

Total Watchdog complaints that were closed for the month: 

396

 

Privacy Related Issues Resolved in July:

 

Undefined

231

Unable to Unsubscribe

32

Felt PII was Shared Improperly

4

Unable to change personal information

9

Unable to close account

43

Unauthorized Profile with My Information

23

Received Email Spam

4

Email sent without permission

4

Unwanted email

8

Excessive email

2

Phishing

3

Spyware

7

Unauthorized use of TRUSTe seal

2

Children's Information (under 13)

1

Unable to contact licensee

4

Transactional/Monetary/Billing

4

Account Access/Account Creation/Password Issue

4

Network Advertising Initiative (NAI) related disputes

10

Public Abuse

1

 

 

Resolution of Watchdogs (Closed)

 

Changes required to the site

1

Changes required to site and privacy statement/practices

1

Invalid complainant email

3

No consumer response 

25

No action required 

285

No Changes required

1

Non-privacy issue

14

PII deleted and/or account closed 

36

Unsubscribed

30