Watchdog Report for July 2006
Total Watchdog disputes received for the month:
|
263 |
Total Watchdog disputes received concerning valid TRUSTe sites:
|
262 |
Total privacy related Watchdog disputes received concerning valid
TRUSTe sites:
|
253 |
|
|
|
Total Watchdog complaints that were closed for the month:
|
228 |
|
|
|
Privacy Related Issues
Resolved in July:
|
|
Undefined
|
43 |
|
Unable
to Unsubscribe |
32 |
|
Received
email spam |
5 |
|
Email
sent without permission |
8 |
|
Unwanted
email |
5 |
|
Felt
PII was Shared Improperly |
6 |
|
Violated
privacy policy |
2 |
|
Unable to change personal
information |
6 |
|
Unable to close account |
17 |
|
Phishing |
8 |
|
Spyware |
3 |
|
Network
Advertising Initiative (NAI) related disputes |
7 |
|
Unauthorized Profile with
My Information |
3 |
|
Transactional/Monetary/Billing |
31 |
|
Account Access/Account
Creation/Password Issue |
58 |
|
Public Abuse |
7 |
|
Emails sent by non-TRUSTe
web site |
3 |
|
Other |
19 |
Resolution of Watchdogs (Closed)
|
Consumer
withdrawal of complaint |
1 |
|
Changes
required to privacy statement/practices |
1 |
|
Duplicate
of open complaint |
1 |
|
Invalid
complainant email |
10 |
|
No
consumer response |
12 |
|
No changes
required |
1 |
|
Non-privacy
issue |
168 |
|
PII
deleted and/or account closed |
13 |
|
Legal
exemption/TOS violation |
6 |
|
Unsubscribed |
15 |