Watchdog Report for July 2007

 

Total Watchdog disputes received for the month: 

268

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

127

 

Total Watchdog complaints that were closed for the month: 

214

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 21

Email sent without permission

 28

Shared personal information

36

Unable to close account

17

Unable to contact licensee

8

Unauthorized Profile with My Information

17

TOTAL

127

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

9

Changes required to the Site

7

Consumer withdrawal of complaint

2

Non-privacy issue

72

No changes required

23

No consumer response

14

PII deleted and/or Account closed

23

Unsubscribed

2

Duplicate of open complaint

5

Permission not granted

57

TOTAL

214