Watchdog Report for June 2006
Total Watchdog disputes received for the month: |
258 |
Total Watchdog disputes received concerning valid TRUSTe sites: |
257 |
Total privacy related Watchdog disputes received concerning valid TRUSTe sites: |
245 |
|
|
|
Total Watchdog complaints that were closed for the month: |
241 |
|
|
|
Privacy Related Issues Resolved in June: |
|
Undefined |
32 |
|
Unable to Unsubscribe |
22 |
|
Received email spam |
2 |
|
Email sent without permission |
1 |
|
Unwanted email |
8 |
|
Felt PII was Shared Improperly |
5 |
|
Violated privacy policy |
1 |
|
Unable to change personal information |
7 |
|
Unable to close account |
18 |
|
Phishing |
10 |
|
Spyware |
2 |
|
Network Advertising Initiative (NAI) related disputes |
3 |
|
Unauthorized Profile with My Information |
|
|
Transactional/Monetary/Billing |
43 |
|
Account Access/Account Creation/Password Issue |
67 |
|
Emails sent by non-TRUSTe web site |
2 |
|
Other |
22 |
Resolution of Watchdogs (Closed)
|
Consumer withdrawal of complaint |
1 |
|
Action taken without TRUSTe involvement |
2 |
|
Duplicate of open complaint |
5 |
|
Invalid complainant email |
2 |
|
No consumer response |
17 |
|
No action required |
3 |
|
No changes required |
2 |
|
Non-privacy issue |
173 |
|
PII deleted and/or account closed |
15 |
|
Legal exemption/TOS violation |
7 |
|
Trademark investigated |
1 |
|
Unsubscribed |
13 |