Watchdog Report for March 2006

 

Total Watchdog disputes received for the month: 

328

Total Watchdog disputes received concerning valid TRUSTe sites:

306

Total privacy related Watchdog disputes received concerning valid TRUSTe sites:

293

 

Total Watchdog complaints that were closed for the month: 

328

 

Privacy Related Issues Resolved in March:

 

Undefined

44

Unable to Unsubscribe

 35

Received email spam

  3

Email sent without permission

  3

Unwanted email

  7

Felt PII was Shared Improperly

5

Violated privacy policy

1

Unable to change personal information

7

Unable to close account

40

Phishing

11

Spyware

8

Unable to contact licensee

4

Transactional/Monetary/Billing

52

Account Access/Account Creation/Password Issue

53

Unauthorized Profile with My Information

3

Network Advertising Initiative (NAI) related disputes

4

Public Abuse

24

Other

23

Emails sent by non-TRUSTe web site

1

 

 

Resolution of Watchdogs (Closed)

 

Action taken without TRUSTe involvement

2

Changes required to the Site

2

Duplicate of open complaint

3

Invalid complainant email

12

No consumer response 

12

No action required 

13

No changes required

1

Non-privacy issue

214

PII deleted and/or account closed 

30

Legal exemption/TOS violation

14

Unsubscribed

25