Watchdog Report for March 2007

 

Total Watchdog disputes received for the month: 

251

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

120

 

Total Watchdog complaints that were closed for the month: 

197

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 35

Email sent without permission

 29

Shared personal information

21

Unable to close account

24

Unable to contact licensee

2

Unauthorized Profile with My Information

11

Unwanted Email

1

Total

123

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

8

Action taken without TRUSTe involvement

1

Changes required to the Site

1

Consumer withdrawal of complaint

3

Non-privacy issue

49

No Action

7

No changes required

7

No consumer response

25

PII deleted and/or Account closed

20

Unsubscribed

17

Duplicate of open complaint

3

Permission not granted

56

Total

197