Watchdog Report for March 2007
Total Watchdog disputes received for the month: |
251 |
Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis) |
120 |
|
|
|
Total Watchdog complaints that were closed for the month: |
197 |
|
|
|
Privacy related issues: TRUSTe Diagnosis |
|
|
Unable to Unsubscribe |
35 |
|
Email sent without permission |
29 |
|
Shared personal information |
21 |
|
Unable to close account |
24 |
|
Unable to contact licensee |
2 |
|
Unauthorized Profile with My Information |
11 |
|
Unwanted Email |
1 |
|
Total |
123 |
Resolution of Watchdogs (Closed)
|
Invalid complainant email |
8 |
|
Action taken without TRUSTe involvement |
1 |
|
Changes required to the Site |
1 |
|
Consumer withdrawal of complaint |
3 |
|
Non-privacy issue |
49 |
|
No Action |
7 |
|
No changes required |
7 |
|
No consumer response |
25 |
|
PII deleted and/or Account closed |
20 |
|
Unsubscribed |
17 |
|
Duplicate of open complaint |
3 |
|
Permission not granted |
56 |
|
Total |
197 |