Watchdog Report for March 2008

 

Total Watchdog disputes received for the month: 

286

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

137

 

Total Watchdog complaints that were closed for the month: 

220

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

26

Email sent without permission

20

Shared personal information

31

Unable to close account

22

Unable to contact licensee

5

Unauthorized Profile with My Information

33

TOTAL

137

 

 

Resolution of Watchdogs (Closed)

 

Consumer withdrawal of complaint

41

Duplicate of open complaint

4

Non-privacy issue

35

No consumer response

18

PII deleted and/or Account closed

26

Unsubscribed

1

Consumer Education

13

Permission not granted

81

TOTAL

220