Watchdog Report for May 2006
Total Watchdog disputes received for the month: |
275 |
Total Watchdog disputes received concerning valid TRUSTe sites: |
275 |
Total privacy related Watchdog disputes received concerning valid TRUSTe sites: |
264 |
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Total Watchdog complaints that were closed for the month: |
269 |
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Privacy Related Issues Resolved in May: |
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Undefined |
40 |
|
Unable to Unsubscribe |
21 |
|
Received email spam |
1 |
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Email sent without permission |
1 |
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Unwanted email |
4 |
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Excessive email |
1 |
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Felt PII was Shared Improperly |
1 |
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Unable to change personal information |
7 |
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Unable to close account |
22 |
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Unauthorized use of TRUSTe seal |
2 |
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Phishing |
6 |
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Spyware |
3 |
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Unable to contact licensee |
1 |
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Network Advertising Initiative (NAI) related disputes |
9 |
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Unauthorized Profile with My Information |
1 |
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Transactional/Monetary/Billing |
43 |
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Account Access/Account Creation/Password Issue |
70 |
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Public abuse |
11 |
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Emails sent by non-TRUSTe web site |
2 |
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Other |
29 |
Resolution of Watchdogs (Closed)
|
Consumer withdrawal of complaint |
1 |
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Duplicate of open complaint |
2 |
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Invalid complainant email |
2 |
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No consumer response |
16 |
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No action required |
2 |
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Non-privacy issue |
208 |
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PII deleted and/or account closed |
20 |
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Legal exemption/TOS violation |
8 |
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Unsubscribed |
10 |