Watchdog Report for May 2007

 

Total Watchdog disputes received for the month: 

234

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

113

 

Total Watchdog complaints that were closed for the month: 

206

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 20

Email sent without permission

 25

Shared personal information

23

Unable to close account

22

Unable to contact licensee

9

Unauthorized Profile with My Information

14

TOTAL

113

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

9

Consumer withdrawal of complaint

2

Non-privacy issue

64

No changes required

21

No consumer response

17

PII deleted and/or Account closed

19

Unsubscribed

10

Duplicate of open complaint

6

Permission not granted

55

Licensee deactivated

1

Trademark investigated

2

TOTAL

206