Watchdog Report for November 2005
Total Watchdog disputes received for the month: |
392 |
Total Watchdog disputes received concerning valid TRUSTe sites: |
334 |
Total privacy related Watchdog disputes received concerning valid TRUSTe sites: |
317 |
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Total Watchdog complaints that were closed for the month: |
392 |
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Privacy Related Issues Resolved in November: |
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Undefined |
65 |
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Unable to Unsubscribe |
41 |
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Felt PII was Shared Improperly |
2 |
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Unable to change personal information |
8 |
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Unable to close account |
30 |
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Email sent without permission |
1 |
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Unwanted email |
1 |
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Phishing |
9 |
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Spyware |
5 |
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Transactional/Monetary/Billing |
36 |
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Account Access/Account Creation/Password Issue |
72 |
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Unauthorized Profile with My Information |
3 |
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Network Advertising Initiative (NAI) related disputes |
72 |
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Public Abuse |
21 |
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Other |
26 |
Resolution of Watchdogs (Closed)
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Action taken without TRUSTe involvement |
1 |
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Changes required to the Site |
1 |
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Duplicate of open complaint |
2 |
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Invalid complainant email |
3 |
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No consumer response |
16 |
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No action required |
27 |
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Non-privacy issue |
289 |
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PII deleted and/or account closed |
22 |
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Legal exemption/TOS violation |
3 |
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Unsubscribed |
28 |