Watchdog Report for November 2005

 

Total Watchdog disputes received for the month: 

392

Total Watchdog disputes received concerning valid TRUSTe sites:

334

Total privacy related Watchdog disputes received concerning valid TRUSTe sites:

317

 

Total Watchdog complaints that were closed for the month: 

392

 

Privacy Related Issues Resolved in November:

 

Undefined

65

Unable to Unsubscribe

 41

Felt PII was Shared Improperly

2

Unable to change personal information

8

Unable to close account

30

Email sent without permission

1

Unwanted email

1

Phishing

9

Spyware

5

Transactional/Monetary/Billing

36

Account Access/Account Creation/Password Issue

72

Unauthorized Profile with My Information

3

Network Advertising Initiative (NAI) related disputes

72

Public Abuse

21

Other

26

 

 

Resolution of Watchdogs (Closed)

 

Action taken without TRUSTe involvement

1

Changes required to the Site

1

Duplicate of open complaint

2

Invalid complainant email

3

No consumer response 

16

No action required 

27

Non-privacy issue

289

PII deleted and/or account closed 

22

Legal exemption/TOS violation

3

Unsubscribed

28