Watchdog Report for November 2007

 

Total Watchdog disputes received for the month: 

221

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

108

 

Total Watchdog complaints that were closed for the month: 

174

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 22

Email sent without permission

 22

Shared personal information

29

Unable to close account

22

Unwanted email

1

Unable to contact licensee

3

Unauthorized Profile with My Information

9

TOTAL

108

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

7

Changes required to Privacy Statement/practices

1

Changes required to the Site

1

Consumer withdrawal of complaint

2

Non-privacy issue

57

No changes required

10

No consumer response

10

PII deleted and/or Account closed

24

Unsubscribed

5

Consumer Education

6

Permission not granted

51

TOTAL

174