Watchdog Report for October 2005

Total Watchdog disputes received for the month:	340
Total Watchdog disputes received concerning valid TRUSTe sites:	240
Total privacy related Watchdog disputes received concerning valid TRUSTe sites:	217
Total Watchdog complaints that were closed for the month:	340
Privacy Related Issues Resolved in October:
Undefined	92
Unable to Unsubscribe	32
Felt PII was Shared Improperly	2
Unable to change personal information	3
Unable to close account	25
Unable to contact licensee	1
Unwanted email	4
Unauthorized use of TRUSTe seal	1
Phishing	4
Spyware	7
Received email spam	1
Transactional/Monetary/Billing	40
Account Access/Account Creation/Password Issue	81
Unauthorized Profile with My Information	3
Network Advertising Initiative (NAI) related disputes	10
Public Abuse	7
Other	27

Resolution of Watchdogs (Closed)

Action taken without TRUSTe involvement	4
Consumer withdrawal of complaint	1
Changes required to the Site	1
No changes required to the site	1
Invalid complainant email	2
No consumer response	18
No action required	4
Non-privacy issue	262
PII deleted and/or account closed	23
Legal exemption/TOS violation	2
Trademark Investigated	4
Unsubscribed	18