Watchdog Report for October 2007

 

Total Watchdog disputes received for the month: 

251

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

114

 

Total Watchdog complaints that were closed for the month: 

212

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 22

Email sent without permission

 28

Shared personal information

16

Unable to close account

17

Unwanted email

1

Unable to contact licensee

9

Unauthorized Profile with My Information

21

TOTAL

114

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

8

Audit completed

1

Duplicate of open complaint

2

Non-privacy issue

85

No changes required

10

No consumer response

18

PII deleted and/or Account closed

16

No action

2

Licensee deactivated

1

Unsubscribed

8

Permission not granted

61

TOTAL

212