Watchdog Report for September 2005
Total Watchdog disputes received for the month: |
410 |
Total Watchdog disputes received concerning valid TRUSTe sites: |
237 |
Total privacy related Watchdog disputes received concerning valid TRUSTe sites: |
227 |
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Total Watchdog complaints that were closed for the month: |
410 |
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Privacy Related Issues Resolved in September: |
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Undefined |
117 |
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Unable to Unsubscribe |
24 |
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Felt PII was Shared Improperly |
1 |
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Unable to change personal information |
11 |
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Unable to close account |
40 |
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Email sent without permission |
1 |
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Unwanted email |
5 |
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Excessive email |
1 |
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Phishing |
5 |
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Spyware |
9 |
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Received email spam |
1 |
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Transactional/Monetary/Billing |
37 |
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Account Access/Account Creation/Password Issue |
84 |
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Unauthorized Profile with My Information |
18 |
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Network Advertising Initiative (NAI) related disputes |
9 |
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Public Abuse |
14 |
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Other |
33 |
Resolution of Watchdogs (Closed)
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Action taken without TRUSTe involvement |
9 |
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Consumer withdrawal of complaint |
5 |
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Duplicate of open complaint |
3 |
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Invalid complainant email |
8 |
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No consumer response |
17 |
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No action required |
14 |
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Non-privacy issue |
310 |
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PII deleted and/or account closed |
28 |
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Unsubscribed |
16 |