Watchdog Report for September
2006
Total Watchdog disputes received for the month:
|
253 |
Total licensee
complaints filed during period - privacy related (TRUSTe Diagnosis)
|
57 |
|
|
|
Total Watchdog complaints that were closed for the month:
|
239 |
|
|
|
Privacy related issues: TRUSTe Diagnosis
|
|
|
Unable
to Unsubscribe |
25 |
|
Received
email spam |
1 |
|
Email
sent without permission |
12 |
|
Unwanted
email |
1 |
|
Shared
personal information |
2 |
|
Unable to close account |
13 |
|
Unable to contact licensee |
1 |
|
Unauthorized Profile with
My |
2 |
|
TOTAL |
57 |
Resolution of Watchdogs (Closed)
|
Consumer
withdrawal of complaint |
1 |
|
Action
taken without TRUSTe Involvement |
1 |
|
Duplicate
of open complaint |
3 |
|
Invalid
complainant email |
5 |
|
No
consumer response |
7 |
|
No changes
required |
6 |
|
Non-privacy
issue |
168 |
|
PII
deleted and/or account closed |
15 |
|
Legal
exemption/TOS violation |
2 |
|
No Action |
5 |
|
Unsubscribed |
17 |
|
Changes required to Site
& Privacy statement/practices |
9 |
|
TOTAL |
239 |