Watchdog Report for September 2007

 

Total Watchdog disputes received for the month: 

257

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

117

 

Total Watchdog complaints that were closed for the month: 

203

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

 15

Email sent without permission

 27

Shared personal information

23

Unable to close account

18

Unable to contact licensee

11

Unauthorized Profile with My Information

23

TOTAL

117

 

 

Resolution of Watchdogs (Closed)

 

Invalid complainant email

6

Changes required to the Site

1

Consumer withdrawal of complaint

1

Changes required to Site & Privacy statement/practices

1

Non-privacy issue

78

No changes required

12

No consumer response

5

PII deleted and/or Account closed

18

Unsubscribed

7

Permission not granted

74

TOTAL

203