Mar
22
2013

Banana Republic Unveils Innovation in Mobile Advertising

 

Hats off to Gap Inc.’s Banana Republic mobile advertising campaign that offers consumers additional discounts through their mobile devices — that can be used either in-store or online.  Announced today on Mobile Commerce Daily, the campaign, which offers a 10% off coupon that can be redeemed in-store, aims to drive consumer sales.

Through TRUSTed Mobile Ads preference manager, consumers now have the power to control their ad preferences while viewing ads. With a simple click of the AdChoices icon, consumers can trust that their privacy preferences are protected. Read the rest of this entry »

Mar
14
2013

Response to EU Opinion on Mobile Apps

Saira Nayak
Director of Policy | TRUSTe
@sairanayak

Latest update on mobile app privacy in Article 29 Working party.

With its latest opinion on mobile apps revealed today, the Article 29 Working Party attempts to address the growing concern – sometimes referred to as the “creepiness” factor – that consumers have over being tracked on their mobile phones and devices. Research by Ipsos MORI for TRUSTe showed that 79% of British smartphone users said they avoided apps that they didn’t believe protected their privacy (2013 TRUSTe Great Britain Consumer Confidence Index). However, in doing so, the Article 29 WP greatly expands the definition of what is personal data under the EU’s 1995 data protection and e-privacy directives – finding that all data collected and used by a user’s “computer and other equipment” is personal data.  And these new requirements may inhibit growth and innovation in the EU’s burgeoning mobile app industry.

When you classify something as personal data in the EU, a whole host of requirements become associated with the collection and use of that data – access rights, data retention and specification requirements, security – to name a few.

Under the Opinion’s expanded definition of personal data, most players in the mobile ecosystem would now be classified as data controllers – subject to all of the requirements that a data controller must comply with.  In fact, the Opinion finds specific requirements for each segment of the mobile app ecosystem: developers, operating systems, stores and third parties (including ad networks).

Under the proposed regulation, classifying app developers as data controllers would trigger additional requirements – for instance, developers would be required to appoint a data protection officer and be subject to fines amounting to 2% of their annual worldwide turnover for noncompliance! Read the rest of this entry »

Mar
05
2013

FTC Announces New Chairman Edith Ramirez

Edith Ramirez becomes the new chairman of the Federal Trade Commission (FTC).

This week, Edith Ramirez took office as the new Chairman of the FTC taking over for outgoing Chairman Jon Leibowitz (official release).

Chairman Ramirez has a diverse background, including having served as commissioner for the FTC since 2010. She promotes competition and innovation in technology and healthcare industries and safeguards consumer privacy by protecting them for deceptive and unfair practices.  She has been active in the Asia Pacific Economic Cooperation Forum’s efforts to develop and implement a Cross Border Privacy Rules system and the Cross Border Enforcement Agreement (to which the FTC is a signatory).

Chairman Ramirez began her career as a law clerk and rose up the ranks to eventually serve as a partner in LA office of Quinn Emanuel Urquhart & Sullivan, a business litigation firm.  Additionally, she was the Director of Latino Outreach for the 2008 Obama Presidential Campaign in California.

Mar
04
2013

TRUSTe Exhibiting at IAPP Global Privacy Summit in Washington

TRUSTe to exhibit at the 2013 global privacy summit at Washington.

This week, TRUSTe will attend the IAPP (International Association of Privacy Professionals) Global Privacy Summit in Washington, D.C. – March 6-8th.

Join thousands of practitioners and speakers at the Washington Marriott Wardman Park where the four-day summit will exhibit the latest developments in the privacy industry, along with other educational and networking activities.

Don’t miss Edith Ramirez, designated as the new Chairman of the FTC, who was just confirmed to give a special keynote at the summit.

Stop by our booth #28, or catch us at one of the activities listed below:  Read the rest of this entry »

Feb
27
2013

Do You Know What is on Your Site?

TRUSTe’s Monitoring services include website tracker and eu cookie audit service which identifies web trackers and optimizes site performance by removing of third-party trackers on your webpages, achieve cookie compliance and control revenue loss by eliminating unauthorized retargeting.

Websites are loaded with first and third party tracking code, but it’s difficult for site owners to obtain a clear and accurate understanding of this activity across all of their domains. Left unmanaged, tracking code can lead to regulatory non-compliance and expose the brand to privacy risks. Tracking code can result in the degradation of website performance meaning slow loading time and lower search engine rankings. Furthermore, tracking code can cause revenue loss through unauthorized retargeting to valuable site users, often referred to as data leakage.

The TRUSTe monitoring service, Website Tracker Audit is your solution. Web Tracker uses a combination of publicly available web tools and TRUSTe developed services to monitor websites for tracking activity. Our deep crawling and tracker detection capabilities, supported by our industry-leading database of more than 17,000 classified tracking domains [3700 unique entities] empower TRUSTE clients to proactively manage privacy risk and mitigate revenue loss to unauthorized trackers. Read the rest of this entry »

Feb
20
2013

xAd and TRUSTe Take Innovative Approach to Behavioral Data and Mobile Advertising

Chi-Chao Chang
President of Products and Technology | xAd

xAd and TRUSTe are working on a mobile advertising solution that would use behavioral data to serve relevant mobile ads without any compromise on the mobile privacy concerns of users.

With the mobile industry’s leading global conference – Mobile World Congress – just around the corner, we wanted to provide a real-world example of how 2013 is starting to fulfill its promise with a peek into the innovative approach that TRUSTe and xAd are taking to leverage user behavior for mobile advertising.

Last year, xAd and TRUSTe started working together to create a mobile advertising solution that would leverage the power of  mobile behavioral data to improve customer engagement and increase relevance of ads, while addressing the increased sensitivity toward user privacy on mobile devices. While the use of behavioral data in desktop display advertising has already become commonplace, the ability to replicate the same success in mobile has been gated by additional privacy concerns.

We chose to work with TRUSTe to take a privacy by design approach, and the combined xAd-TRUSTe solution will  provide users with increased control and benefits from their behavioral data. xAd partnered with TRUSTe to develop this new behavioral offering in mobile because of its reputation as the leader in privacy management solutions and its scalable platform for engaging users with privacy preferences and controls. Read the rest of this entry »

Feb
14
2013

The FTC’s Mobile Privacy Report : Building Consumer and Brand Confidence In Mobile Advertising (Part 2)

Brian Wiechowski
Director of Business Development, Mobile Solutions | TRUSTe
@bcwiechowski

The “Year of Mobile” is finally here!  The advertising industry has been predicting this milestone for what seems like the last decade – but I truly think this prognostication could prove correct in 2013.  Given the one billion (and growing) smart phones and tablets worldwide (and remarkably high number of hours users spend on these devices) – the potential is certainly there like it’s never been before.  Couple the reach with the emerging and increasingly sophisticated geographic, contextual and behavioral targeting capabilities – and marketers surely will want to allocate budgets to reach those audiences.

But before we place any bets in Las Vegas, let’s consider the three big reasons for hesitation by advertisers: attribution, efficacy and privacy.  Remember that the desktop display advertising industry is nearly 20 years old – and so are the performance and attribution measures, tracking mechanisms and many of the privacy controls like third party cookie clearing.  By contrast, mobile advertising is only about five or six (if we consider the launch of the iPhone in 2007) – and those same standards are not universal, particularly given the Apps vs. Web divide, multiple operating systems and myriad of devices.  Mobile clearly has some catching up to do.

Given this gap, the TRUSTe team made a strategic decision to do what we do best: analyze the regulatory, business and technology privacy challenges of mobile ads, and then work with leading industry players to build and deploy a mobile solution that will benefit both consumers and the companies who serve them.  After building and quickly scaling the AdChoices program for desktop browsers, we embarked on a mission a year and half ago to replicate the AdChoices program for mobile devices (TRUSTed Mobile Ads). TRUSTe provided additional support by launching the TRUSTed Data Certification, helping ad tech providers to build partner confidence and stay on the right side of regulators.  The core purpose of our technologies, as always, remains focused on transparency, choice and privacy by design.

Since the details are what matter in mobile, let’s take a quick look at the technology.  Smart phones and tablets are fundamentally different from the desktop web in how they track, identify and target users.  For example, the Apple mobile operating system (iOS) allows a number of unique identifiers for apps, and limits the use of third party cookies by having them turned off by default on their widely used Safari web browser.  The Google Android operating system allows the use of third party cookies for web, but faces the similar challenge to iOS with apps.  Also, the app and mobile web systems operate largely in isolation on each device – so a unified preference setting is difficult.  As such, TRUSTe works closely with leading mobile ad companies to determine both the constraints and needs of these devices that use apps and mobile web browsers.  Read the rest of this entry »

Feb
14
2013

TRUSTe and Promontory launch joint BCR Management Program

Danilo Labovic
EU Managing Director | TRUSTe
@dlabovic

TRUSTe and Promontory have launched a joint BCR (Binging Corporate Rules) management program to allow multinational companies to transfer personal data from the European Economic Area (EEA) to their affiliates located outside of the EEA in compliance with Data Protection Directive 95/46/EC.

TRUSTe and Promontory have launched a joint BCR Management Program designed to make it quicker, simpler and cheaper for businesses to prepare for compliance with the Binding Corporate Rules (BCRs) regime, apply for authorisation from their Data Protection Authority to use BCRs for international data transfers within their organisation, and self-certify their ongoing BCRs compliance through the Program.

BCRs are designed to allow multinational companies to transfer personal data from the European Economic Area (EEA) to their affiliates located outside of the EEA in compliance with Data Protection Directive 95/46/EC. The most utilised current alternative to BCRs is the use of the model contractual clauses approved by the European Commission. However, in multinational companies with complex structures, there are drawbacks where hundreds of contracts may be required to cover transfers between all affiliates, and keeping those contracts up to date can be difficult and time consuming.

TRUSTe will be delivering and managing the new TRUSTe-Promontory BCR Management Program, based on a framework developed by Promontory, a global regulatory compliance consulting firm. This new program is designed to offer organisations the combination of TRUSTe’s credibility and experience in developing privacy certification programs and Promontory’s experience of European data protection regulation and addressing corporate compliance around international data transfers. Read the rest of this entry »

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